Softmart Honored as a Winner of Microsoft Operational Excellence –
[Philadelphia, PA - October 12, 2012] - Softmart announced it has won the Platinum Level Operational Excellence Award at the
Microsoft FY13 Roundtables Conference. The company was chosen out of the North American field of top Microsoft partners for delivering
market-leading operational excellence supporting Microsoft technology.
for 6 Consecutive years, Platinum Level
Softmart’s vice president of operations, Barbara Flannery, noted "We have created a comprehensive check list that works hand-in-hand with sales to assure that Softmart’s customers have complete and accurate processing of their data."
Winners were chosen from a pool of more than 30 entrants in the US and Canada. Softmart was recognized for superior operational excellence, meeting or exceeding specific requirements for the number of valid agreements in a variety of categories, as well as the number of on-time and valid order submissions and revenue reconciliation. In addition, Platinum Level winners were able to collaboratively influence performance metrics not completely under their control. Platinum Level winners were able to drive outstanding performance in their organization’s adoption of key initiatives. By meeting these operational criteria, these winners have illustrated their commitment to providing value and superior customer satisfaction.
"Only by aligning our efforts and strengthening our partnerships with outstanding companies like these, is Microsoft able to offer continued quality products and services to our customers," said Hugh Aitken, general manager of Commercial Operations, Microsoft. "Congratulations to this year’s winners for their commitment to performance excellence."
Celebrating its 30th year in business, Softmart is a leading global resource for software, hardware and IT services. Softmart is the 6th largest Microsoft reseller. Softmart manages the largest Microsoft EA for the U. S. Army with over 800,000 desktops (nearly 6 million licenses). The company is a major provider of volume license programs including Microsoft Enterprises and Select Agreements, Adobe CLP Agreements, Symantec Elite Agreements, Novell VLA and MLA Agreements and more. Softmart is a leader in IT asset management, assisting enterprise organizations with developing and managing an optimized IT environment that matches purchases with usage. The company is headquartered in Downingtown, Pa., just outside of Philadelphia.