Item Details: Item #5124458
Quantum StorageCare Gold Support Plan Zone 1
Softmart Item #5124458
Extended service agreement (uplift) - parts and labor ( for tape library with 700 cartridge slots ) - 1 year - on-site - 24x7 - 4 h - for Scalar i2000, i6000
Mfg Name: Quantum
Mfg Part No: SSC2K-LS07-GL11
Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.