Item Details: Item #6118811
Novell Open Workgroup Suite
Priority Maintenance ( 3 years ) - 1 user - VLA, PartnerNet Reseller Community - electronic - NW
Softmart Item #6118811Mfg Name: Novell
Mfg Part No: 877-002315-COMM
UNSPSC: 43231513
Availability
Available via download
General
Category:
Office applications
Subcategory:
Office applications - office suite
Software
License Type:
Priority Maintenance
License Validation Period:
3 years
License Qty:
1 user
License Pricing:
Volume
Licensing Program:
Novell Volume License Agreement (VLA), Novell PartnerNet Reseller Community
Platform:
NetWare
Distribution Media:
Electronic
Service & Support
Service & Support:
New releases update
Service & Support Details:
New releases update - 3 years
Phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1
Phone consulting - 3 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Web support - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1
Web support - 3 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1
Phone consulting - 3 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Web support - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1
Web support - 3 years - response time: 4 hours - availability: 24 hours a day / Monday-Sunday





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