Item Details: Item #6119290

Cisco Unified Service Statistics Manager is a component of the Cisco Unified Communications Management Suite, consisting of Cisco Unified Provisioning Manager, Cisco Unified Operations Manager, Cisco Unified Service Monitor, and Cisco Unified Service Statistics Manager. Designed specifically for managing Cisco Unified Communications solutions, the Cisco Unified Communications Management Suite offers comprehensive provisioning, monitoring, troubleshooting, and reporting capabilities throughout the solution lifecycle. Cisco Unified Service Statistics Manager provides advanced statistics analysis and reporting capabilities for Cisco Unified Communications deployments. It is an easy-to-use web-based software product that features a variety of advanced reports for executive, operations, and capacity planning functions. Cisco Unified Service Statistics Manager provides many predefined and customizable reports that provide visibility into key metrics including call volume, service availability, call quality, resource utilization, and capacity across the Cisco Unified Communications System, including across multiple Cisco Unified Communications Manager clusters, gateways, and related devices. It helps enable users to view information based on network, service, business, and user criteria. Users can define service-level agreement (SLA) constructs as well as measure and verify them based on collected Unified Communications statistics. Customizable report templates and automatic report invocation and scheduling provide users with a great deal of power and flexibility.