Item Details: Item #1312100
Electronic HP Care Pack Pick-Up and Return Service
Softmart Item #1312100
Extended service agreement - parts and labor - 1 year - pick-up and return - for HP 2000; Envy DV6; Folio 13; Pavilion dm1, DV7, G6, G7; Pavilion TouchSmart Sleekbook 15
Mfg Name: Hewlett-Packard
Mfg Part No: U4822E
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at a HP-designated repair center; and return of the operational unit to you. In addition, the service's Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your mobile and desktop devices.Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; obtain consistent, expert hardware support backed by HP.