Yosemite Technologies Volume Licensing Discount Program

Under the terms of the program, the amount your company orders determines the discount awarded. Backup Standard only qualifies for the program:

• Level A - 1 to 4 licenses: 5% discount
• Level B - 5 to 9 licenses: 7% discount
• Level C - 10 or more licenses: 10% discount (Also applies to Competitive Upgrades, Government and Academic Customers)

Maintenance and Support Programs

Yosemite Technologies is committed to delivering products that conform to their motto of "Backup Simplified," however when you do have an installation question, require assistance with a complex backup configuration or are in the middle of a critical system recovery, you can rest assured that their dedicated technical support engineers are available and ready to assist you. Yosemite Care subscriptions are licensed per Product License and are available in single (1) year increments for most retail Yosemite Technologies software products offered through their distribution channels. You may select from the following offerings depending on the Backup solution chosen:

Yosemite Backup Advanced (An annual Yosemite Care Maintenance and Support Contract is required with all new Yosemite Backup Advanced product purchase, customers must choose between the Care Gold and Care Platinum packages)

• Yosemite Care Gold
  • Available in single (1) year increments
  • 12x5 US-based technical support from 6am to 6pm PT
  • One year of product upgrades
• Yosemite Care Platinum
  • Available in single (1) year increments
  • 24x7 US- and UK-based technical support
  • Priority response to minimize your wait times
  • One year of product upgrades

Yosemite Backup Standard (Yosemite Care is optional when purchasing the Backup product, but is recommended for telephone technical support, web-based support, maintenance updates, and version updates)

• Yosemite Care
  • Available in single (1) year increments
  • 12x5 US-based technical support from 6am to 6pm PT
  • One year of product upgrades

Yosemite Language Support

Multi-language support includes English, Deutsch, Français, Italiano, Español, Japanese, Simplified Chinese, Traditional Chinese and Korean.